This policy explains how Ai4u Limited (“we”, “us”) handles information when you use our mobile app Handwritting to Text (the “App”) on iOS or Android, or contact us about it. It covers the App only. Our website, emokee.org, has its own privacy policy.
In short
- The App works without an account. We never ask for your name, email address or a login.
- Images you scan are used for one purpose only: recognising the text in them. They are not stored by us, not linked to you, and not used for anything else.
- The App contains no advertising and no analytics, tracking or crash-reporting SDKs. We cannot see what you do in it.
- Any purchases are handled by the Apple App Store and Google Play. We never see your payment details.
Information we handle
Images you scan
- What the App does with them. You choose each image, by taking a photo or picking one from your library. To recognise the handwriting, the App processes the image on your device or sends it over an encrypted connection to a text-recognition service, which returns the recognised text. The image is used only to produce that text.
- What is not done with them. Images are not stored on our servers after processing, are not linked to your identity or device, and are not used to train models or for any other purpose. The request carries no name, account or advertising identifier.
- Recognised text. The text the App produces stays on your device. Editing, copying and sharing it are actions you take; when you share, the text goes only to the app or person you pick, under their terms.
Purchases
If the App offers paid features, purchases are processed by the Apple App Store or Google Play. To unlock what you bought we receive only a purchase or receipt identifier from the store — never your name, card number or billing address.
Device permissions
The App may ask for camera access, to photograph a page, and for photo-library access, to pick an existing image. Permissions are requested only when the action you take needs them, and you can withdraw them at any time in your device settings. The App does not use your device’s location services.
Support
If you contact us, we receive the information you choose to share (such as your email address) and the content of your message. If you attach an image to a support request, we use it only to help you and delete it when the request is closed.
Diagnostics from the stores
If you have chosen in your device settings to share diagnostics with developers, Apple or Google may provide us with aggregated crash statistics. These contain no images, text or personal identifiers.
The App does not collect or store account details, contact lists, location, advertising identifiers, usage analytics, or any record of what you scan. Because no identifiers are collected, we cannot link App usage to you.
How we use information
- To recognise the text in the images you choose to scan.
- To verify purchases and unlock paid features on your device.
- To respond to support requests.
- To keep the App secure, fix problems, and meet legal and accounting obligations.
We do not sell personal information, and we do not use it for advertising or profiling.
Who we share it with
We share information only with the providers needed to run the App, and only what they need:
- The text-recognition service that processes images you scan, solely to return the recognised text. It receives the image and nothing that identifies you.
- Apple and Google, which process payments and manage purchases under their own privacy policies.
- Email and hosting providers that store support correspondence.
- Authorities or other parties where the law requires it.
No ad networks, data brokers or analytics companies receive anything from us.
Retention
- Images. Not retained after recognition. Images and recognised text live on your device and are removed when you delete them, clear the App’s data or uninstall the App.
- Purchases. Purchase records are kept by Apple or Google under their own policies.
- Support. We keep correspondence for as long as needed to handle your request and to meet legal or accounting obligations, then delete it.
Security
Images leave your device only to be recognised, and only over encrypted connections. Communication with the app stores for purchase verification is encrypted as well. No system is perfectly secure, but processing images transiently and keeping your text on your device is the strongest protection we can offer.
Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal data, to object to or restrict its processing, and to complain to a data-protection authority. Because the App stores no personal data with us, most requests are satisfied by clearing the App’s data or deleting the App. For anything else, write to [email protected] and we will respond.
International transfers
We are based in Hong Kong and Shanghai. The text-recognition service, Apple, Google and our email and hosting providers may process data in other countries under their own safeguards.
Children
The App is not directed at children under 13, and we do not knowingly collect information from them. If you believe a child has given us personal information, contact us and we will delete it.
Changes
If this policy changes, we will post the updated version on this page with a new effective date. For material changes, we will also let you know in the App.
Contact
Ai4u Limited, Hong Kong. Questions about this policy: [email protected]. See also the App’s terms of service.